Senior Site Reliability Engineer

Zipline is the world’s largest and most experienced autonomous delivery service, founded to serve all humans equally by ensuring access to essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries including blood, vaccines, medical supplies, food, and commercial products. Our customers include healthcare systems, governments, retailers, and global brands who rely on us to save lives, reduce emissions, increase economic opportunity, and provide new logistics services at scale.

Our technology goes beyond drones. We deploy integrated logistics infrastructure that strengthens supply chains, reduces congestion, and enables instant delivery, transforming how essential goods reach people everywhere. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics.

What You'll Do

• Lead foundational technical initiatives for our budding cloud infrastructure
• Lean into and develop our story for software deployments, infrastructure as code, monitoring, and inter-service communication
• Evaluate new technologies and solutions to our infrastructure challenges and drive forward adoptions
• Partner with teams of developers to build out best practices around cloud infrastructure and services
• Scale our ability to manage services by writing software, administering systems, and evangelizing best practices across the software stack
• Participate in an on call rotation centered around our core cloud infrastructure
• Set a high technical bar for our interview processes

What You'll Bring

• 6+ years of professional experience designing, implementing and deploying cloud platforms to support internal and external business needs
• Desire to take on a foundational technical role and guide the direction of cloud infrastructure
• Hold a high bar for technical excellence across the organization
• Strong technical expertise in one of Deployments, AWS, Kafka, or Monitoring/Logging
• You can communicate effectively (verbally and in writing) and build strong relationships with other software teams
• You have the grit, resourcefulness, and resilience to thrive in novel, uncertain and constantly-changing business and regulatory environments
• Must be eligible to work in the US

Nice to haves

• Experience working with AWS
• Experience with Kubernetes
• Experience with event driven architectures (i.e. Kafka)

What Else You Need to Know