People Partner

About You and The Role

Zipline is scaling faster than we believed possible.  As our business grows, our leaders need exceptional partners who help them build stronger organizations, make harder decisions faster, and continuously raise the talent bar.

As a People Partner, your job is to make the business better through people.  You'll partner directly with leaders across SG&A teams  to build stronger teams, coach exceptional managers, improve organizational effectiveness, and ensure Zipline continues attracting and developing extraordinary talent.

This isn't a traditional HR role.  You'll help leaders strengthen their organizations, make difficult people decisions, improve management quality, and solve the challenges that come with rapid growth.

What You'll Do

• Guide talent decisions. Partner with leaders on hiring, performance, and promotion decisions that directly strengthen their teams.
• Coach managers. Work directly with managers on performance feedback, employee development, difficult conversations, and supporting their teams through organizational change.
• Support learning & development. Help leaders identify capability gaps in their teams and connect managers and employees with development opportunities that build skills as the business scales.
• Support employee relations. Handle sensitive employee concerns with discretion and professionalism, partnering with Legal and senior People Partners on next steps.
• Connect the People org. Work closely with People Operations and Recruiting to keep the employee experience consistent and improving across the lifecycle.
• Reinforce culture and accountability. Help leaders set clear expectations and give direct feedback so their teams reflect Zipline's values in practice.

What You'll Bring

• 5+ years of experience in HR, People Business Partnering, or a related role supporting managers and teams in a fast-paced environment.
• A practical, solutions-oriented approach to solving organizational and people challenges.
• Strong judgment and the ability to navigate complex people situations with professionalism, objectivity, and discretion.
• Ability to build trust quickly while providing candid, thoughtful guidance to managers at all levels.
• Experience using people data and business context to inform decisions and improve team effectiveness.
• Confidence coaching managers through performance management, employee development, and difficult conversations.
• Curiosity, low ego, and a desire to continuously learn, improve, and adapt as the business evolves.
• A collaborative mindset and willingness to roll up your sleeves to help solve problems wherever they're needed.

Your Impact

Leaders trust your judgment and proactively seek your partnership on important people decisions.  Managers become more effective because of your coaching and leaders increasingly rely on your judgment to navigate tough people decisions.  Employees trust the People team because concerns are handled consistently, thoughtfully, and with integrity.

What You’ll Receive

• Meaningful ownership and the opportunity to make a visible impact.
• The chance to partner with exceptional leaders and help build high-performing teams.
• A fast-paced environment where you'll grow through direct feedback, real responsibility, and continuous learning.
• A mission-driven team working to build the world's first logistics system that serves all people equally.

What Else You Need To Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!