Job Description

Remote, Shanghai/Malaysia/Singapore, Full-Time, Individual Contributor, +5 years of experience

Who We Are

At Yuno, we are building the payment infrastructure that enables all companies to participate in the global market. Founded by a team of seasoned experts in the payments and IT industries, Yuno provides a high-performance payment orchestrator. Our technology offers companies access to leading payment capabilities, allowing them to engage customers confidently and maintain global business operations with seamless payment integrations worldwide.

Shape your future with Yuno!

We are Orchestrating the best high-performing team!

If you are a Key Account Manager ambitious and passionate about innovation, joining Yuno will allow you to transform your passion into real high-impact solutions, contributing to our global expansion.

As a Key Account Manager you will be responsible for managing a company’s most important customer accounts. This role typically involves building and maintaining strong relationships with key clients, understanding their needs and objectives, and ensuring their satisfaction with the company’s products or services.

🟣 Your challenge at Yuno

• Act as the Key Account Manager and primary contact, building strong client relationships and ensuring alignment with their objectives.

• Drive revenue growth by identifying new opportunities, upselling existing offerings, and leveraging market and competitor insights.

• Collaborate cross-functionally with technical, business, legal, sales, marketing, product, operations, and support teams to ensure seamless service delivery.

• Monitor and improve client satisfaction, addressing concerns proactively and refining products or services based on feedback.

• Oversee the successful implementation and ongoing growth of accounts, using data analytics to inform strategic decisions and achieve performance targets.

🟣 Skills you need

Minimum Qualifications

• Bachelor's degree in business, marketing, or a related field. Master's degree is a plus.

● Fluent English and Mandarin is a must

● 5+ years of proven experience as a Key Account Manager, Client Relationship Manager with international customers in the payments industry.

● Strong understanding of payment technologies, financial services, and industry regulations.

● Excellent communication, negotiation, and presentation skills.

● Strategic thinking and problem-solving abilities.

● Ability to work collaboratively in a dynamic startup environment.

● Results-driven and goal-oriented.

🟣 What we offer at Yuno

• Remote work - You can work from everywhere!

• Home Office Allowance - We offer a one-time allowance to help you create your ideal home office.

• Stock options

• Health Plan wherever you are

• Flexible Days off

• Language, Professional, and Personal growth courses

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About Yuno

Yuno is a leading global payment orchestration platform. We empower businesses to simplify their payment operations, maximize revenue, and accelerate global expansion. Yuno connects your business to over 1,000 global payment methods through a single API integration. Our Smart Routing tools use advanced algorithms to optimize the flow of transactions through various payment providers, maximizing acceptance rates while also reducing processing costs. Our wide selection of fraud prevention providers and advanced tokenization capabilities help reduce the risk of fraud and minimize transaction declines. Yuno is the payment orchestration solution of choice for high-performing payments teams. We support some of the world’s leading brands, including McDonald’s, Rappi, Viva Aerobus, InDrive and other businesses across more than 80 countries. Yuno was founded in 2022 and is led by former payments and technology executives from Rappi, Uber, Ali Pay and other leading companies. Yuno is backed by a consortium of high-profile investors, including DST Global Partners, Andreessen Horowitz, Tiger Global, Kaszek Ventures, and Monashees.

Key Account Manager (Payments)

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