Director of Product Design

Talkiatry is seeking a visionary and experienced Director of Product Design to lead and grow our product design team. This is a high-impact role responsible for shaping the end-to-end design of our consumer-facing booking flows, patient portal, provider software, and internal operational tools. The ideal candidate will have the ability to both manage and mentor more junior designers, as well as contribute design work directly (while we are still growing the team). We’re looking for strong consumer product instincts, the ability to balance business objectives with patient and provider needs, and a passion for reimagining the future of mental healthcare.

About Talkiatry:

Talkiatry is transforming the way psychiatric care is delivered in America. As a leading mental health practice and technology company, we combine expert clinical care with innovative technology to make high-quality psychiatric care more accessible and effective. Our mission is to provide the highest standard of mental healthcare to our patients while creating a supportive, inclusive, and rewarding environment for our team. At Talkiatry, you will play a critical role in improving patient outcomes and shaping the future of mental health treatment.

You will:

• Lead, mentor, and grow a team of product designers (starting with two direct reports, and growing quickly), fostering a culture of excellence, collaboration, and innovation.

• Serve as both a hands-on designer and team leader, contributing directly to design work while setting vision and direction.

• Own the end-to-end design process for our patient booking flows, patient portal, provider software, and internal operations tools.

• Collaborate cross-functionally with product, engineering, clinical, and operations teams to deliver intuitive, effective, and delightful user experiences.

• Balance user needs with business goals, effectively prioritizing work to maximize impact.

• Craft and communicate a bold vision for how technology can transform mental healthcare, pushing beyond today's models to design the future.

• Establish and maintain design systems in Figma, ensuring consistency and scalability across all products.

• Leverage data, user research, and market insights to inform design decisions.

• Champion the voice of patients and providers throughout the product development lifecycle.

You have:

• 9+ years of professional product design experience, with a strong portfolio showcasing consumer product design work.

• 3+ years of people management experience, leading and developing design teams.

• Proficiency in Figma, including prototyping, advanced workflows, AI and design system management.

• Demonstrated ability to balance user experience, business objectives, and technical constraints.

• Excellent communication and collaboration skills, with the ability to influence stakeholders across disciplines.

• Interest in and excitement for using AI to improve and accelerate the product design and development process.

• Visionary thinking with a passion for pushing the boundaries of what's possible in healthcare.

• Experience designing for healthcare is preferred but not required.

• Experience doing and/or managing product research is preferred but not required.

Why Talkiatry:

• Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care

• Collaborative environment: be part of building something from the ground up at a fast-paced startup

• Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!

• Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands

• It all comes back to care: we’re a mental health company, and we put our team’s well-being first

Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work.

At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.

We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.