# Tech Ops Team Lead

**Company:** [Stripe](https://zerogtalent.com/frontier-companies/stripe)
**Location:** Bengaluru
**Work mode:** On-site
**Seniority:** Senior
**Employment type:** Full Time
**Category:** Operations
**Department:** Other
**Listed:** 2026-07-16

[View and apply on Zero G Talent](https://zerogtalent.com/frontier-jobs/stripe/tech-ops-team-lead-8045862)

## Job description

### **About Stripe**

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their in revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

### **What you’ll do**

You will act in a player-coach capacity and will be accountable for supporting associates in delivering against target set goals and mentoring in subject matter expertise. You will manage a small team of TechOps Payments Analysts. 

### **Responsibilities**

-   Champion metrics-driven analysis to continuously assess and optimize team performance, with a strong focus on automation 
-   Leverage automation to streamline data reporting and deliver timely, data-driven insights to management/key stakeholders 
-   Utilize data as a core tool for guiding people management strategies and optimizing team productivity 
-   Play a key role in weekly business reviews (WBR), using data to lead discussions support decision-making
-   Manage capacity and scheduling, dividing and assigning work between team members.
-   Lead independent discussions with TechOps, Engineering and XFN Partners to unblock complex reconciliation issues. 
-   Ensure your team has strong data analysis and Technical skills needed to be successful in their role.
-   Setting clear goals and expectations for individual and team performance. 
-   Foster a culture of continuous improvement to refine team processes and procedures. 
-   Support recruitment and hiring initiatives.
-   Coach and mentor individuals to meet career via structured career development conversations. 
-   Provide continuous performance feedback and facilitate periodic formal performance reviews.
-   Drive and own initiatives that make the team a warm and welcoming place to work.
-   Keep the team engaged and motivated towards their work.

### **Who you are**

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

### **Minimum requirements**

-   Been performing well in your current role for a minimum of 12 months\*\* 
-   9+ years experience and at least 1-2 + years experience leading operations teams
-   SQL, Data Analysis and Payments Reconciliation Skills 
-   Strong Ownership mindset and ability to get the team unblocked with internal/external help
-   Excellent interpersonal and communications skills
-   Exemplary planning and time management skills
-   Proven ability to collaborate effectively with multiple, cross-functional stakeholders to achieve results
-   Previous experience mentoring others and are able to constructively provide feedback to others. 
-   Ability to motivate the team and keep them engaged in an otherwise structured process
-   Proven ability to be subject matter expert in the relevant line of business

### **Preferred qualifications**

-   Previous experience in a team lead or people management role
-   Prior experience in Reconciliation and operations data analysis

## Other open roles at Stripe

- [Account Executive, SMB Grower (French speaking)](https://zerogtalent.com/frontier-jobs/stripe/account-executive-smb-grower-french-speaking-8250475) — Toronto, Canada
- [Account Executive, SMB (Hunter)](https://zerogtalent.com/frontier-jobs/stripe/account-executive-smb-hunter-8280264) — Chicago
- [Backend Engineer, Internationalisation](https://zerogtalent.com/frontier-jobs/stripe/backend-engineer-internationalisation-8353516) — Barcelona
- [Controllership Intern](https://zerogtalent.com/frontier-jobs/stripe/controllership-intern-8357739) — Seattle, WA
- [OpenRouter Product Accounting](https://zerogtalent.com/frontier-jobs/stripe/openrouter-product-accounting-8348327) — Seattle, San Francisco, New York, Chicago

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*Source: [Zero G Talent](https://zerogtalent.com), the job board for space, defense, AI, robotics and frontier-tech companies.*