Deployment Specialist (interns ok!)

Robby is hiring a Deployment Specialist to help us roll out our product with large home services companies. This person will work directly with the founders on implementation: training users, managing rollout timelines, collecting customer feedback, tracking issues, and making sure the product is actually working across many locations. This can be either a contract position or an internship! Goal is to convert to full-time.

This is a hybrid product / implementation / customer role. We need someone who can spend time with operators to deploy our product into their workflows. Another key requirement is product sense: figuring out what customers actually need based on what they say / do, then prioritizing appropriately.

Best fit is someone high-agency, extremely organized, and comfortable in a 0-to-1 startup environment. Consulting, product ops, implementation, technical customer success, or FDE-style experience would all be relevant. You don’t need to be an engineer, but you should be technical enough to understand the product and work well with engineering.

This will involve customer-facing work, hands-on rollout management, and likely travel on-site as needed. NYC preferred. Pay will be $75-100/hr with meals and transporation covered. No equity during contract but will be generous if converted to full-time. Immediate start.

Interview Process

A product/operations interview and meeting the team. We will move fast and not waste your time.