# VP of Pharmacy Operations

**Company:** [Phil](https://zerogtalent.com/frontier-companies/phil)
**Location:** Hebron, KY
**Work mode:** On-site
**Seniority:** VP
**Employment type:** Full Time
**Salary:** USD 220K–250K/yr
**Category:** Business & Finance
**Department:** Operations
**Listed:** 2026-09-24

[View and apply on Zero G Talent](https://zerogtalent.com/frontier-jobs/phil/vp-of-pharmacy-operations-e267e239-947b-4ead-8a9b-3b5685891254)

## What you'll do

- Oversee primary facility and remote sites in OH, AZ
- Optimize mail-order and closed-door operations
- Partner with manufacturer hubs and 3PLs
- Ensure Board of Pharmacy, FDA, DEA compliance
- Manage budgets, labor, and fulfillment KPIs

## What you need

- 7+ yrs warehouse, distribution, or mail-order ops
- 3+ yrs multi-site operational leadership
- PharmD, RPh, or Bachelor's degree
- WMS/ERP and data analysis expertise
- Healthcare/pharma logistics experience preferred

## Job description

### **VP of Pharmacy Operations**

**Location:** Hebron, KY (On-site with up to 10% travel)

**Position Type:** Full-Time

  

### **Role Summary**

The VP of Pharmacy Operations leads and oversees multi-site pharmacy operations, driving clinical excellence, regulatory compliance, and operational efficiency. Headquartered in Hebron, KY, this executive leadership role directly manages local operations while exercising operational oversight over remote closed-door and mail-order facility sites in Ohio and Arizona.

The ideal candidate brings extensive expertise in closed-door pharmacy workflows, mail-order operations, and collaborative manufacturer/patient hub services.

  

### **Key Responsibilities**

-   **Multi-Site Leadership:** Direct operational oversight of the primary Hebron, KY facility alongside remote supervision of sites in Ohio and Arizona.
    
-   **Mail-Order & Closed-Door Operations:** Optimize order fulfillment, dispensing accuracy, inventory management, and logistics tailored to closed-door and mail-service environments.
    
-   **Hub & Client Operations:** Partner closely with manufacturer hub programs, patient support services, and third-party logistics (3PL) partners to streamline benefit investigation, prior authorizations, and patient onboarding.
    
-   **Compliance & Partner Collaboration:** Collaborate directly with local Pharmacists-in-Charge (PICs) and Quality Assurance teams to ensure operational workflows strictly comply with Board of Pharmacy, FDA, and DEA regulations.
    
-   **KPI & Financial Management:** Direct operational budgets, labor planning, carrier cost controls, and fulfillment metrics (units per hour, cost per shipment, accuracy rates). Utilize data-driven insights to establish and monitor key performance indicators (KPIs), continuous improvement programs, and error-prevention protocols across all facilities.
    
-   **Travel Requirement:** Quarterly to inspect remote operations in Ohio and Arizona, build team alignment, and meet key hub/client stakeholders.
    

  

### **Qualifications**

  

**Education:**

-   **Track 1 (Pharmacy):** Doctor of Pharmacy (PharmD) or Bachelor of Pharmacy (RPh) from an accredited institution.
    
-   **Track 2 (Operations/Supply Chain):** Bachelor’s degree in Operations Management, Supply Chain, Logistics, Business Administration, or a related field. Candidates possessing either qualification track are eligible.
    

**Experience**

-   7+ years of experience in high-volume warehouse management, distribution, 3PL, or mail-order operations, with 3+ years in multi-site operational leadership.
    
-   Experience in healthcare is preferred.
    

**Domain Knowledge**

-   Experience in closed-door distribution, pharma/healthcare logistics, regulated supply chain, or collaborative hub models is preferred.
    
-   The ideal candidate understands matrixed organizational structures, strict regulatory environments, and high-throughput fulfillment.
    

**Technical Skills**

-   Expertise with WMS/ERP platforms, fulfillment automation, labor optimization tools, and carrier management systems.
    
-   Strong proficiency in data analysis, reporting tools (e.g., Excel, Tableau, or WMS-native dashboards), and the ability to leverage metrics to drive strategic operational decisions.
    

  

### **Benefits**

-   Ground floor opportunity with one of the fastest-growing startups in health-tech
    
-   Hybrid working environment
    
-   Competitive compensation (commensurate with experience)
    
-   Full benefits (medical, dental, vision).
    
-   401(k) contribution opportunity.
    

_Phil Inc. is an equal-opportunity employer._

## Other open roles at Phil

- [Manager, Client Engagement](https://zerogtalent.com/frontier-jobs/phil/manager-client-engagement-95a12294-4e29-40ac-8709-dd76f1017d87) — Remote
- [Director of Operational & Quality Excellence](https://zerogtalent.com/frontier-jobs/phil/director-of-operational-quality-excellence-bf41ad82-93d7-4358-b306-2effe7d46892) — Remote
- [Director of Client Success](https://zerogtalent.com/frontier-jobs/phil/director-of-client-success-9e07a044-085f-4097-a54f-f5823c8c8ed3) — Remote
- [Senior Product Manager - Launch and Client Success](https://zerogtalent.com/frontier-jobs/phil/senior-product-manager-launch-and-client-success-73c6cd9a-3554-4281-a8a6-c8617a653e51) — Remote
- [Client Strategy Associate](https://zerogtalent.com/frontier-jobs/phil/client-strategy-associate-a7f3b734-feed-4013-8d9a-dd016bc180f7) — Remote

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