Client Delivery Associate

About NewtonX

NewtonX is a B2B insights company trusted by the world's most innovative companies to make high-stakes decisions with confidence. We combine a verified network of business professionals with AI-powered research tools to deliver research intelligence faster, more precise, and more defensible than traditional methods.

Our clients include Google, Microsoft, TikTok, DoorDash, Stripe, and Coinbase. Our research has been cited by Fortune, Forbes, TechCrunch, Adweek, and the Wall Street Journal.

NewtonX has raised $47M from investors including Two Sigma Ventures, Third Prime, XFund, and Citi Ventures.

About the Role:

NewtonX is looking for a Client Delivery Associate to join our UK office. This is an exciting opportunity to join our rapidly growing European team, take on senior client-facing initiatives from day 1, and help drive projects end-to-end for our largest clients in the region.

We are looking for a motivated individual who is excited by the idea of making a difference in the knowledge market and is motivated to be a key part of the London team. This role is a great entry point into our quickly growing company and provides an exceptional opportunity to build out a general business toolkit, be part of scaling a high growth tech startup, and take team leadership responsibilities early in your career.

In this role you will work with world class companies, including Fortune 500 Enterprises as well as top tech and management consulting companies (MBB, Tier 2), to understand their needs and deliver high impact research projects to help them uncover insights to answer their toughest business questions.

In this role you will:

• Facilitate connections between clients and experts through our marketplace

• Understand the granular needs of the clients and help them design their knowledge request

• Assess in detail the specific knowledge of the request and onboard them to the platform

• Prioritize and multi-task in a fast-paced environment with clients and experts covering all imaginable sectors of expertise, geographies etc.

• Learn about new technologies, industries, topics daily and find ways to codify the requests into NewtonX’s knowledge graph

• Learn new things, mentor and share knowledge with team members.

• Be one of the first Client Delivery Associates in London, with responsibility of establishing best practices and client relationships

• Be a client partner, and ensure our client stakeholders maintain their trust in NewtonX as the go-to B2B research partner of choice

Ultimately, you will be driving the core value of the company: connecting experts to clients. This foundational role will enable you to progress quickly within NewtonX towards commercial and/or operational leadership.

Who you are:

• 0 - 2 years of professional work experience

• Have a right to work in the UK

• You love challenging the status quo

• You enjoy solving problems. Take difficult challenges and provide creative solutions.

• You enjoy learning (you will learn about topics as broad as AI and as narrow as IoT in Retail in Thailand)

• You think on your feet. When things change, you roll with the punches (no day is the same!)

• You enjoy team collaboration, communication, listening and advocating.

• You communicate clearly, write well, succinctly and effectively your thoughts

• You enjoy work independently and efficiently with minimal direction and under pressure

• Smart, quick, thoughtful and resourceful problem solver

• A strong client service orientation; confidence, professional and pleasant style, and a can-do attitude to deliver great service If the profile above describes you and your passions, we'd love to hear from you!

• Have a bachelor's degree in relevant field of study

If the profile above describes you and your passions, we'd love to hear from you!

What we offer:

• Compensation: £50,000 base salary + performance bonus + benefits package

• Career advancement and training opportunities

• Supplemental private Health Insurance

• Employee Workplace Pension contribution or Self-invested personal pension (SIPP)

• Paid time off: vacation, holidays, sick, and parental leave

• A diverse, collaborative, and positive culture where we invest in and celebrate each other's success

• Good vibes (happy hours, team projects, and retreats)

NewtonX is proud to be an equal opportunity workplace. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity/expression, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics.