Operations Coordinator

About Knowtex

Knowtex is building the future of voice AI for clinical care — transforming how documentation happens at the point of care so clinicians can focus on what matters most: their patients. Founded by Stanford AI scientists with deep clinical expertise, we're scaling rapidly across commercial health systems and federal healthcare, bringing our ambient documentation platform to thousands of clinicians across hundreds of specialties. We're at an inflection point where cutting-edge AI meets real clinical impact, and we're building the team to match.

The Role

We're looking for a sharp, resourceful Operations Coordinator to support our Head of Operations and keep the day-to-day engine of the business running smoothly. This is a true generalist role — built for someone who thrives on variety, takes ownership without being asked twice, and finds genuine satisfaction in bringing order to complexity.

You'll touch everything from finance support and tool administration to recruiting coordination and social media. No two weeks will look the same, and that's exactly the point. This is an ideal opportunity for someone earlier in their operations career who wants real, broad exposure to how a high-growth company actually works — with a direct line to senior leadership and a clear path to grow.

What You'll Do:

Business Operations

• Own administration and setup of internal tools, software, and platforms; serve as the go-to resource for tool-related questions and troubleshooting

• Document and maintain operational processes and SOPs, keeping the team aligned as we scale

• Support special projects and strategic initiatives led by the Head of Operations

Finance Support

• Assist with invoicing, billing follow-up, and basic reconciliation

• Track and maintain accurate AR/AP records

• Keep financial documentation organized and audit-ready

• Serve as the day-to-day liaison with our CPA and CFO consultants, ensuring they have what they need to move quickly

People Operations & Recruiting

• Manage day-to-day activity in our ATS — posting roles, organizing pipelines, scheduling interviews, and participating in the process

• Conduct initial resume reviews and surface strong candidates to hiring managers

• Support smooth onboarding and offboarding logistics for new and departing team members

Administrative & Communications

• Coordinate domestic and international travel, including flights, hotels, and full itineraries

• Manage scheduling and calendar coordination across the team

• Assist with social media posting and scheduling across company channels, keeping content consistent, timely, and on-brand

What We're Looking For:

• Located in the San Francisco Bay Area with availability for a hybrid schedule (2 days/week in-person)

• 2–4 years of experience in an operations, administrative, or coordinator role, ideally at a startup or growing company

• Experience building and managing OKR and KPI frameworks

• Comfortable context-switching and juggling multiple workstreams without dropping the ball

• Familiarity with tools like QuickBooks, an ATS (Greenhouse, Lever, Ashby, or similar), and social media scheduling platforms

• Strong attention to detail, especially with financial documents and candidate data

• Proactive and low-ego — you notice what needs to be done and you do it

• Clear, concise written and verbal communication

• Discretion when handling sensitive information across finance, HR, and operations

Bonus Points For:

• Experience supporting a finance team or working alongside fractional executives

• Background in HR or people operations

• Familiarity with project management tools like ClickUp, Notion, or Jira

What You'll Get:

• A front-row seat to how a high-growth company operates across every function

• Direct access to and mentorship from senior leadership

• A clear growth path — this role has natural specialization opportunities in people ops, finance ops, or broader operations leadership as the company scales

• Meaningful equity compensation

• Unlimited PTO

• Premium health, dental, and vision coverage

• 401(k) plan

• Hybrid schedule with 2 days/week in-person in San Francisco