Delivery Manager

The Role
We're looking for a Delivery Manager to lead cross-functional engineering teams delivering custom software for our clients.

This is a hands-on, embedded role focused on making delivery happen: running agile teams day to day, keeping work flowing, removing blockers, and making sure what we build lands on time, at quality, and with the client alongside us the whole way. You'll work closely with engineers, designers, and clients, not from a distance, but in the middle of the team, owning the path from plan to production.

The focus is on practical software delivery: shaping how a team works, managing scope, risk, and dependencies, holding the standard, and being the trusted point of contact who keeps clients confident and engineers unblocked. Software development is a team sport here, and this role is about creating the conditions for a team to do its best work.

What You'll Be Doing

• Lead the delivery of software projects for clients, owning the path from plan to production

• Run and adapt agile ways of working (Scrum, Kanban, or a sensible blend) and facilitate the ceremonies that keep a team in rhythm

• Maintain delivery momentum, keep cadence, surface blockers early, and drive them to closure, including ones outside the team's direct control

• Build and protect the health of cross-functional teams, creating an environment where engineers can do their best work

• Act as the primary delivery contact for clients, building trusted relationships and managing expectations honestly

• Translate between technical and non-technical audiences, so clients understand trade-offs and engineers understand intent

• Manage scope, plan, capacity, and dependencies across one or more engagements

• Own delivery governance, run a live RAID picture, report clearly on progress and confidence, and raise risks and issues assertively

• Hold the quality bar alongside the team and keep delivery reliable under pressure

• Keep an eye on cost versus value, working within budget and flagging commercial implications early

• Drive continuous improvement in how the team and the wider practice deliver

What We're Looking For

• Around 3+ years delivering software or technology projects in agile environments, with a track record of getting work over the line on time and at quality

• Experience leading or coordinating cross-functional engineering teams, including coaching or line-management responsibility

• Strong grounding in agile and lean practices, and the judgement to adapt the method to the team and the context rather than applying it by rote

• Enough technical literacy to engage credibly with engineers on design, architecture, and delivery risk

• Excellent client-facing and stakeholder-management skills, with the confidence to have honest conversations and hold the line

• Solid command of delivery governance, planning, RAID, dependency management, and clear reporting

• Commercial awareness: an understanding of cost, value, and the dynamics of delivering for a client

• Comfortable with delivery tooling such as Jira and Confluence

Nice to Have

• An agile or project-management certification (Scrum Master, SAFe, PRINCE2, PMI-ACP, or similar)

• Experience in a consultancy or client-facing environment delivering bespoke software

• Experience with distributed or multi-supplier teams

• Cloud and DevOps awareness (AWS, Azure, or GCP, and CI/CD practices)

• Domain exposure relevant to our clients

• Familiarity with modern, AI-assisted delivery tooling and ways of working

  
  

Why Join Instil?

At Instil, we believe great work starts with happy, motivated people. That’s why we’ve built a benefits package that supports your wellbeing, growth, and life outside of work, because when you thrive, so do we.

• Recognition That Matters: A discretionary annual performance bonus that rewards your impact and contribution to our success.

• Flexibility Built In: Flexible working arrangements and summer hours, because life isn’t 9 to 5, and balance matters.

• Financial Security: A highly competitive pension scheme with generous employer contributions, private healthcare, and life assurance for peace of mind.

• Health & Wellbeing: Employee Assistance Programme, mental health support, cycle-to-work scheme, and regular social events to keep our culture vibrant.

• Time to Recharge: 35 days holiday, enhanced maternity pay, and family-first policies so you can focus on what matters most.

• Learning Never Stops: From courses to certifications, we’ll invest in your development so you can keep growing and shaping what’s next.

• Community & Culture: Opportunities to volunteer, give back, and be part of initiatives that make Instil a truly inclusive and connected workplace.

And that’s just the start, drop us a note to find out more.

Company Description

Instil has been delivering world-class software engineering and technology solutions for over 20 years, trusted by global brands to solve complex challenges and drive innovation. From modernising legacy systems to building cutting-edge applications, we help our clients navigate an ever-changing digital landscape with confidence and agility.

We’re proud to be an award-winning employer, reflecting how our people are at the heart of everything we do:

• Recognised as a Great Place to Work® for three consecutive years, and in 2024 ranked in the Top 20 Best Workplaces in the UK for medium-sized companies.

• Winner of Company of the Year at the Digital DNA Awards 2022, celebrating excellence in Northern Ireland’s tech sector.

Driven by a love for technology and a commitment to excellence, we bring together people who want to make a difference. We’ll support your journey, because your success is part of ours.

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