Solutions Consultant (Hybrid, San Francisco)

About Collectly:

Collectly is a fast-growing healthcare tech startup leading the charge in transforming the U.S. healthcare market through AI-driven innovation. In the U.S., millions of patients interact with healthcare providers daily, navigating a system that often struggles with inefficiencies, administrative burdens, and suboptimal financial experiences.

At the forefront of the AI boom, Collectly is redefining revenue cycle management (RCM) by applying cutting-edge artificial intelligence to automate workflows, streamline billing processes, and create seamless financial experiences. Our solutions are designed to tackle some of the biggest challenges in healthcare: accelerating cash flow, reducing administrative overhead, and elevating the patient experience during critical non-clinical touchpoints.

By simplifying billing for providers and elevating the patient financial experience, Collectly empowers healthcare organizations to thrive in a rapidly evolving healthcare landscape.

We empower healthcare providers to focus on what matters most—delivering care.

The Opportunity:

We’re hiring our first Solutions Consultant to build the foundation of this function at Collectly. This role is ideal for a builder, someone who thrives in fast-paced environments, works cross-functionally, and wants to shape not just how we sell, but what we sell and how we position it.

This could be a top-tier IC ready to scale a function, or a seasoned leader willing to be hands-on as we build the team. You'll be a strategic partner to the Head of Sales; collaborating deeply with Product, Post-Sales, and Enablement to drive new revenue and improve how we communicate value.

Please note: This role is hybrid - candidates located in the San Francisco Bay Area only will be considered.

What You’ll Do:

• Drive Pre-Sales Excellence: Lead technical discovery, tailor demos, and act as the technical and strategic partner throughout the sales process.
• Design Strategic Solutions: Translate business challenges into Collectly-powered outcomes that resonate with a range of buyer personas.
• Model ROI: Develop and customize ROI models that help customers quantify value and drive urgency.
• Influence Pricing & Packaging: Collaborate with Sales leadership to scope pricing strategies and propose solution packaging based on customer needs and market trends.
• Build the Function: Create the foundational playbooks, demo environments, and sales assets for the Solutions Consulting motion.
• Inform Product Positioning: Partner closely with Product and Sales to provide market feedback, refine messaging, and shape roadmap priorities.
• Enablement & Training: Help level up the go-to-market team by training AEs, CSMs, and new hires on how to sell the product effectively.
• Operate Cross-Functionally: Be a connective force across Sales, Product, CS, and Marketing to ensure alignment and acceleration.

Who You Are:

• 5+ years in a high-impact Solutions Consulting / Sales Engineering / Pre-Sales role in SaaS; healthcare or fintech experience a plus.
• Experience building or scaling a solutions consulting function, ideally as an early hire who’s seen what good looks like.
• Comfortable operating as a player-coach. hands-on now, with the opportunity to grow into leadership as we scale.
• Strong command of solution storytelling, customer ROI, and business case development.
• Business-savvy and product-curious, you love collaborating with Product teams as much as you do with Sales.
• Confident presenting to both technical and non-technical stakeholders.
• Thrives in ambiguity, takes ownership, and enjoys solving problems in scrappy, fast-moving environments.

Why You’ll Love It Here:

• Unlimited PTO: We believe in work-life balance and encourage you to recharge when you need it.
• Comprehensive Health Coverage: Fully paid medical, dental, and vision insurance for you and your dependents, because your well-being matters to us.
• Equity Opportunities: Share in our success with stock options - your hard work will drive our growth.
• Retirement Planning Made Easy: Enjoy a 401(k) with a generous company match to secure your future.
• Student Loan Support: We help lighten the load with contributions toward your student loans.
• Compensation: $190,000 per year (plus bonus and equity).