# Doctor Relationship Executive

**Company:** [Clinikally](https://zerogtalent.com/frontier-companies/clinikally)
**Location:** Gurugram, HR, IN / Gurugram, Haryana, IN
**Work mode:** On-site
**Employment type:** Full Time
**Salary:** INR 35000–40000/mo
**Listed:** 2026-11-04

[View and apply on Zero G Talent](https://zerogtalent.com/frontier-jobs/clinikally/doctor-relationship-executive-120431)

## Job description

-   Coordinate online dermatology consultations between clients and dermatologists.
-   Schedule, reschedule, and confirm consultation appointments based on client and dermatologist availability.
-   Communicate with clients via phone, WhatsApp, chat, or other communication channels regarding appointments and consultation-related queries.
-   Coordinate with dermatologists to ensure consultations happen on time and resolve scheduling conflicts.
-   Send timely reminders and relevant consultation details to clients.
-   Monitor scheduled consultations and proactively follow up in case of delays, cancellations, or no-shows.
-   Assist clients with basic queries related to the consultation process and guide them through the online consultation journey.
-   Maintain accurate records of appointments, client interactions, and consultation status.
-   Coordinate with internal teams to ensure a smooth transition from consultation to subsequent services or follow-ups.
-   Handle client concerns professionally and escalate medical or clinical queries to the appropriate dermatology team.
-   Contribute to improving the overall client experience and teleconsultation process.

**Requirements:**

-   1–3 years of experience in customer support, healthcare coordination, teleconsultation, appointment scheduling, or a similar role.
-   Excellent verbal and written communication skills.
-   Comfortable communicating with clients over phone and WhatsApp.
-   Strong organizational and time-management skills.
-   Ability to multitask and manage multiple appointments simultaneously.
-   Comfortable working with CRM, appointment-booking, or communication tools.
-   Customer-first approach with a calm and empathetic communication style.
-   Prior experience in dermatology, healthcare, telemedicine, clinics, or beauty/wellness is a plus.

**Key Skills -** Teleconsultation Coordination | Appointment Scheduling | Customer Support | Client Communication | Dermatology Coordination | CRM Management | Follow-ups | Problem Solving | Healthcare Operations

## Other open roles at Clinikally

- [Brand Strategy Manager](https://zerogtalent.com/frontier-jobs/clinikally/brand-strategy-manager-120432) — Gurugram, HR, IN / Gurugram, Haryana, IN
- [Backend Engineer Intern](https://zerogtalent.com/frontier-jobs/clinikally/backend-engineer-intern-119144) — Gurugram, HR, IN / Gurugram, Haryana, IN
- [E-commerce Manager](https://zerogtalent.com/frontier-jobs/clinikally/e-commerce-manager-116605) — Gurugram, HR, IN / Gurugram, Haryana, IN
- [Consultant Dermatologist – Part-Time](https://zerogtalent.com/frontier-jobs/clinikally/consultant-dermatologist-part-time-115547) — Gurugram, HR, IN
- [Social Media Executive](https://zerogtalent.com/frontier-jobs/clinikally/social-media-executive-108914) — Gurugram, HR, IN

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*Source: [Zero G Talent](https://zerogtalent.com), the job board for space, defense, AI, robotics and frontier-tech companies.*