Job Description

The Account Executive is a part of Cleo’s first-class Sales Team and becomes a product knowledge expert while focusing on selling directly to new and current clients, building pipelines, and identifying key client needs to drive sales growth. You’ll leverage AI-powered sales tools and ecosystem insights to prioritize your pipeline, personalize outreach, and close deals faster. We are looking for candidates eager to drive their business, set ambitious goals, and speak fluently about how AI and automation are reshaping supply chain and B2B integration. Cleo is a growing Ecosystem — we want the best and brightest on our team.

What You Will Be Doing

Educate and advise clients to build strong, trustworthy relationships with Cleo customers
Execute a successful sales process from lead to appointment to close
Obtain feedback from clients and adjust messaging to improve downstream execution
Meet clients to discuss their needs and complete the execution of the sale
Work with SDRs and Account Managers to devise a program that meets client needs and budget
Negotiate with clients, solve problems, and make sure deadlines are met
Check and report on client Cleo program progress
Use AI-driven analytics and intent data to identify high-propensity accounts and prioritize outreach efforts
Leverage Cleo’s AI-powered platform insights to tailor solution narratives that resonate with each prospect’s specific supply chain and integration challenges
Collaborate with internal teams to surface AI-generated signals that help anticipate client needs and accelerate deal progression

Your Qualifications

Bachelor’s degree required
Prior experience in an SDR, BDR, or inside sales role
Must have EDI experience in the B2B SaaS industry
Must be willing to travel 30–40% on average
Display a strong interest in outside sales
Communicate confidently in person, over the phone, and online
Focus on the positive and strive for continual improvement
Be ambitious and motivated to achieve results
Collaborate and operate well in a fast-paced, team-oriented environment
Adhere to a strong work ethic and sense of commitment
Enjoy learning about the IT industry
Familiarity with AI-assisted sales tools (e.g., Gong, Clari, Salesforce Einstein, or similar) to manage pipeline health and forecast accuracy
Comfort using AI tools for research, prospecting, and communication to maximize efficiency and output
Curiosity about how AI and automation are reshaping supply chain, EDI, and B2B integration — and the ability to speak to those trends confidently with prospects

A Few Things We Have to Offer

$90,000 to $120,000 Base Salary + commission opportunity
Great Healthcare + Dental + Vision
Flexible PTO
Culture of support, encouraging Life-Work balance
401k match
FSA and HSA options
Employee Assistance Program
Paid Parental Leave
Representing a company with 4,000+ clients and a 99% retention rate
Accelerated title and salary growth potential
A fun and energetic work environment that makes you excited to go to work every day
Access to cutting-edge AI sales enablement tools to help you hit quota smarter, not just harder

We use artificial intelligence (AI) tools to assist in certain stages of our recruitment process, such as resume screening and candidate matching. These tools are designed to support fair and consistent evaluations. If you have questions about this process or would like to request an alternative assessment method, please contact us at [email protected].

Cleo Communications US, LLC is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

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About Cleo

Cleo is the only global, holistic family care platform supporting individuals throughout every life stage. Whether individuals are growing their family; raising babies, children, or teenagers; caring for an adult loved one; doing both as part of the growing Sandwich Generation; or taking care of their own health, Cleo provides life-changing care for families and caregivers through all stages of life. Cleo provides virtual coaching, concierge support, and navigation to resources and benefits so families can be happier and healthier both at home and at work. Serving more than 200 clients, Cleo provides global, equitable, and inclusive support with Guides located in every region of the world. With a focus on driving family health outcomes, Cleo’s virtual coaching and concierge support includes cancer care, menopause, and self-care. Backed by The Validation Institute, Cleo is proven to improve mental health and decrease burnout for members, all while maximizing cost savings. Cleo delivers evidence-based interventions to improve the health & wellbeing of the family unit, decrease caregiver burnout, increase productivity, and reduce healthcare spend.

Account Executive, Mid-Enterprise