Head of Sales

💼 The Role

We’re seeking an experienced, hands-on Head of Sales to lead Bankjoy’s go-to-market execution and build a scalable, data-driven sales engine. This leader will manage our Account Executive and Sales Engineer, partner closely with Marketing and Partnerships, and work cross-functionally with Product and Implementation to ensure successful client acquisition and onboarding.

This is a player-coach role: you’ll both close deals yourself and establish the structure, metrics, and team that will allow Bankjoy to achieve predictable revenue growth.

🧠 What You’ll Do

Sales Leadership & Strategy

• Build and own Bankjoy’s end-to-end sales process, including pipeline management, qualification standards, forecasting, and closing discipline.
• Create a repeatable, metrics-driven sales playbook that aligns with Bankjoy’s marketing funnel and product roadmap.
• Partner with the CEO on strategic enterprise opportunities and fintech ecosystem partnerships.
• Collaborate with the COO and Finance to set annual ARR targets, quotas, and compensation structures based on unit economics and ROI.

Execution & Team Management

• Lead and mentor a small team with a focus on skill development, accountability, and performance.
• Personally drive high-value deals to closure, particularly with larger financial institutions and strategic prospects.
• Build a high-quality pipeline in partnership with Marketing and Partnerships, ensuring strong conversion from MQL to SQL to closed-won.
• Maintain CRM discipline and forecasting accuracy; hold team accountable to measurable KPIs.

Cross-Functional Collaboration

• Work closely with Product and Implementation to ensure alignment between sales commitments and delivery readiness.
• Partner with Marketing to optimize messaging, campaigns, and events for lead quality and conversion.
• Collaborate with Client Success to identify expansion opportunities and feedback loops to reduce churn.

Metrics & Reporting

• Deliver accurate weekly, monthly, and quarterly forecasts to executive leadership.
• Track and report on KPIs including quota attainment, pipeline coverage, win rate, and sales cycle time.
• Drive continuous improvement in sales efficiency and conversion rates.

🎯 What You Bring

• 8+ years of B2B SaaS sales experience, with at least 3+ years selling fintech or banking technology solutions to credit unions or community banks.
• Proven track record of closing $500K+ enterprise deals and achieving quota targets in long-cycle, consultative sales environments.
• Experience building sales processes, CRM infrastructure, and pipeline discipline in a startup or growth-stage company.
• Strong analytical mindset; comfortable with data-driven forecasting and ROI-based decision-making.
• Excellent communication, negotiation, and relationship-building skills with C-level executives.
• Entrepreneurial, hands-on, and comfortable working in a fast-paced, high-accountability culture.

We’re committed to keeping the process transparent and moving quickly, so feel free to ask questions along the way.