Senior Headquarters Account Manager

ASML•San Diego, CA 92101, US• Contract

Posted 20 hours ago• Sales & Marketing

Compensation

$140,625–$210,938/year

Job Description

Introduction to the Job

At ASML, we drive technological progress by enabling groundbreaking innovations in the semiconductor industry. As a Senior Headquarters Account Manager for the Cymer Lightsource business line, you support customer account teams across the US and Europe to improve sales execution, service outcomes, and long-term partnerships.

In this role, you connect strategy with execution. You turn data into insights that guide decisions on upgrades, new systems, and customer priorities. Your work directly supports company’s mission to push technology forward while building trusted, long-term customer relationships.

Role and Responsibilities

As a Senior Headquarters Account Manager, you work closely with account teams, service, internal stake holders and global partners. You help translate customer needs into clear business priorities and coordinated actions.

You will:

Provide leadership for account management in general business activities and drive closure on customer related issues
Meet account and business goals in revenue growth, profitability, upgrades sales, and adoption of new products
Act as the main point of contact representing the Account Team, being the best possible interface between the customers teams and San Diego HQ organizations.
Lead cross-functional business activities that support various commercial and customer related issues.
Summarize/simplify complex situations and communicate status and proposed solutions clearly to Cymer management. Adapt to the situation and be able to handle larger audiences. Actively listen to your team members needs and ideas.
Drive and own cross-sector improvement projects and drive to closure.
Partner with account teams to resolve customer issues and close open actions.
Coordinate customer interface plans and gather structured feedback for improvement.
Develop data-backed business cases and customer proposals in the deal process that align with company goals. Own and validate deal assumptions and work with finance to create deal financials.
Align customer goals with product roadmaps and operational performance.
Track forecasts, identify gaps, and support prioritization of key account activities.
Develop and implement a customer intimacy alignment process and scorecard with initiatives to improve metrics throughout the year
Capture 18 months rolling new system and upgrades demands in align to demand & supply
Support development customer sales deals and working with contracts to create final contract

Education and Experience

Bachelor’s degree in a technical or business-related discipline, or equivalent experience.
Minimum of 10 years of experience in customer-facing roles such as sales, account management, service, or product management.
Experience in the semiconductor capital equipment or service industry is strongly preferred.
Proven experience working in cross-functional, multinational environments.
Familiarity with semiconductor manufacturing environments and customer fabs is a plus.
Experience creating business cases, financial models, and customer proposals.
Ability to work with business systems and analytical tools such as Microsoft Office and forecasting platforms.
Ability to analyze and streamline business processes.

Skills

Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.

To thrive in this job, you’ll need the following skills:

Build strong, trust-based relationships with customers and internal partners.
Analyze data to guide priorities, decisions, and business outcomes.
Communicate clearly and professionally with diverse global stakeholders.
Take ownership and follow through on complex, multi-step initiatives.
Lead without authority to drive alignment and results across teams.
Adapt quickly in a fast-paced environment with changing priorities.
Identify process gaps and drive continuous improvement.

ASML is an Equal Opportunity Employer. We value and respect the importance of a diverse and inclusive workforce. We recruit, hire, train, and promote people in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. [Job Postin...lines ASML | PDF]

The current base annual salary range for this role is currently:

$140,625-210,938

Pay scales are determined by role, level, location and alignment with market data. Individual pay is determined through interviews and an assessment of several factors that that are unique to each candidate, including but not limited to job-related skills, relevant education and experience, certifications, abilities of the candidate and pay relative to other team members.

The Company offers employees and their families, medical, dental, vision, and basic life insurance. Employees are able to participate in the Company’s 401k plan. Employees will also receive eight (8) hours of vacation leave every month and (13) paid holidays throughout the calendar year. For more information, please contact the Recruiter or click on this link Compensation & Benefits in the US.

All new ASML jobs have a minimum application deadline of 10 days.

This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

Need to know more about applying for a job at ASML? Read our frequently asked questions.

Request an Accommodation

ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to USHR_Accommodation@asml.com to initiate the company’s reasonable accommodation process.

Please note: This email address is solely intended to provide a method for applicants to initiate ASML’s process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position.