Job Description
We are seeking a Sales Operation Specialist to join our SK Hynix Account Team, supporting sales operations. This role offers a unique opportunity to work cross-functionally with global teams and contribute to process improvements in a dynamic environment.
Responsibilities
- Manage customer inquiries and forecasted demand by capturing and maintaining accurate data in the SAP system.
- Support quotation activities by creating and updating quotes in the system based on requests from Sales officers.
- Provide support for delivery and return merchandise authorization (RMA) processes, including tracking status and responding to requests.
- Initiate the order booking process and ensure a smooth handover to downstream teams, including the Advanced Business Services (ABS) team, for order processing.
- Ensure accurate and timely handover of customer quotes and orders for booking.
- Provide general sales and account support, including data collection, status tracking, and coordination with stakeholders as needed.
- Contribute to process improvement initiatives and participate as a team member in operational projects.
Education and experience
Bachelor degree
2~4 years of prior experience in sales operations or related fields preferred
Skills
Proficiency in using sales-related systems (e.g., ERP)
Strong communication skills in both Korean and English
Ability to collaborate effectively with internal teams (Account Managers, HQ Planning, Supply Chain, Finance) and external customers
Positive attitude and resilience under pressure, with the ability to manage multiple tasks in a fast-paced environment
Strong customer-oriented mindset, with a proactive approach to problem-solving and service excellence
*Location: Icheon, South Korea
* ASML 공고간 중복지원 불가
* 영문이력서를 포함한 자유양식의 이력서 & 자기소개를 하나의 파일로 첨부
Inclusion and diversity
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions.
Optimize Your Resume for This Job
Get a match score and see exactly which keywords you're missing
Job Details
- Category
- Sales & Marketing
- Employment Type
- Full Time
- Location
- Icheon, South Korea
- Posted
About ASML
ASML is the world leader in lithography systems for the semiconductor industry, manufacturing complex machines critical to the production of integrated circuits.
More Roles at ASML
Similar Sales & Marketing Roles
Found this role interesting?