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AI Product Operations Intern

Job Description

About Adaptive Security

Adaptive is a cybersecurity startup on a mission to stop AI-powered cyberattacks. In December 2025, the company announced an $81M Series B led by NVIDIA and Bain Capital Ventures, with participation from Capital One Ventures, Citi Ventures, and continued support from Andreessen Horowitz (a16z), the OpenAI Startup Fund, and Abstract Ventures. The round marked NVIDIA’s first AI cybersecurity investment.

Adaptive was founded by Brian Long and Andrew Jones, repeat entrepreneurs who have built and scaled category-defining companies. Brian and Andrew previously co-founded Attentive, which grew to more than $500M in annual revenue and a $10B+ valuation, and TapCommerce, which was acquired by Twitter. Together, they bring deep experience building high-growth, product-led businesses at massive scale as Adaptive builds the security layer for the AI era.

Trusted by leading banks, technology companies, and healthcare organizations, Adaptive protects teams from emerging threats like deepfakes, smishing, and AI-powered voice scams. With rapid enterprise adoption and a $200B+ market ahead, the company is just getting started.


The Role

We’re looking for an organized, technically-savvy generalist to join our Product Operations team for Summer 2026. Product Ops works closely with Sales and Customer Success to ensure every customer and prospect has a great product experience, from first demo through ongoing usage.

This is primarily an operational role — the majority of your time (~75%) will be spent on account provisioning, demo preparation, and cross-functional coordination. You'll also contribute to content development within Adaptive's training products (~25%) through a summer project. The ideal candidate is highly organized, detail-obsessed, and excited about getting their hands dirty at a high-growth startup led by seasoned entrepreneurs.

This position will spearhead operational tasks for our international employees, so core working hours will be 4am to noon Monday-Friday.


Responsibilities

  • Drive account provisioning and demo preparation by coordinating across sales, customer success, and product teams

  • Build and maintain scalable processes across product, pre-sales, and post-sales

  • Use AI tools to improve workflows and product experience

  • Help drive content development within Adaptive’s training product

  • Collaborate directly with the GTM team to ensure prospective and current customers have the best Adaptive product experience they can


Who You Are

  • Currently pursuing a BA/BS from a 4-year university. Technical / quantitative fields preferred, but open to all backgrounds.

  • Extremely Detail-Oriented: You go above and beyond on projects while paying meticulous attention to details.

  • Interested in AI: Demonstrated interest and experience working with leading AI models. You're curious about how to apply AI tools to make work faster and better.

  • Organized Under Pressure: Able to juggle requests with competing deadlines and prioritize the most important tasks.

  • Obsessed with Improvement: You are excited by making marginal improvements every day.

  • Adaptable: Comfortable with fast-paced environments and changing landscapes typical of high-growth startups.

  • Team Player: Eagerness to work in a collaborative environment, learning from and contributing to the team’s success.


What We Offer

  • An opportunity to play a key role in the growth of a company redefining cybersecurity for the AI era, impacting millions of people

  • A culture that promotes continuous learning and growth, with access to resources and mentorship to advance your skills and career

  • A supportive, high-performance environment where every team member's contribution is visible and valued

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Job Details

Department
Product/Design
Category
Operations
Employment Type
Internship
Location
New York, NY
Posted

About Adaptive Security

Adaptive Security is OpenAI’s investment for AI cyber threats. The company was founded in 2024 by serial entrepreneurs Brian Long and Andrew Jones. Adaptive has raised $50M+ from investors like OpenAI, a16z and executives at Google Cloud, Fidelity, Plaid, Shopify, and other leading companies. Adaptive protects customers from AI-powered cyber threats like deepfakes, vishing, smishing, and email spear phishing with its next-generation security awareness training and AI phishing simulation platform. With Adaptive, security teams can prepare employees for advanced threats with incredible, highly customized training content that is personalized for employee role and access levels, features open-source intelligence about their company, and includes amazing deepfakes of their own executives. Employees can take Adaptive training across mobile or desktop, and workforces rate Adaptive’s security awareness content an incredible 4.9/5 stars on average. Customers can measure the success of their training program over time with AI-powered phishing simulations. Hyper-realistic deepfake, voice, SMS, and email phishing tests assess risk levels across all threat vectors, including emerging surfaces like employee mobile devices. Adaptive simulations are powered by an AI open-source intelligence engine that gives clients visibility into how their company's digital footprint can be leveraged by cybercriminals. Today, Adaptive’s customers include leading global organizations like the MLB, Figma, Ramp, Lennar, and Nectar. The company has a world class NPS score of 94, among the highest in cybersecurity. To get an interactive self-guided preview of Adaptive’s platform, or talk to our team, visit https://www.adaptivesecurity.com.

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