Senior Product Manager, Order to Cash

ABOUT THE TEAM:
The Corporate Technical team is responsible for building and optimizing the many systems and internal technologies that enable Anduril to accomplish its mission. Anduril’s supply chain, accounting, sales & growth, field maintenance, manufacturing, and many more teams rely on the technology built and maintained by us. We call this system-of-systems “CorpOS”. Within CorpOS lies a suite of digital software solutions aimed at solving the problems for our growth, finance, people teams that interplays heavily with our ArsenalOS solutions that enable Anduril’s engineering, production and sustainment departments.

ABOUT THE JOB:
We are seeking a highly skilled Order to Cash (OTC) Product Manager to join our team. You will be responsible for designing, developing, implementing, and driving adoption of our ERP’s capabilities to ensure Anduril is successful for the near and long term. You will collaborate with cross-functional teams spanning engineering, supply chain, operations, manufacturing, accounting, finance, and more to understand the business needs, design solutions, and ensure our systems are aligned with the company's goals and objectives.

WHAT YOU'LL DO:

• Empower Order to Cash (Customer Inquiries/Quotes, Pricing, Order Mgmt & Fulfillment, Invoice Mgmt & Payment Processing) processes across the enterprise and enable growth through differentiated products.
• Understand E2E business processes and enabling business systems products to set roadmap strategy for continuous improvement and changing customer needs.
• Act as an advocate for our OTC stakeholders and leverage customer insights to build out product vision, strategy and roadmap.
• Translate your OTC roadmap into actionable plans by crafting comprehensive capability/feature descriptions and user stories that are digestible by business and tech teams.
• Influence and negotiate prioritized delivery across various technology product teams to deliver continuous improvement/next gen products to our Order to Cash value stream.
• Act as a business systems product evangelist and thought leader by understanding product capabilities across our ecosystem, aligning our business partners around best practices and delivering fit for purpose value stream solutions.
• Analyze quantitative and qualitative data to identify root cause of issues to determine the opportunity size and business impact.
• Partner with vendors and third-party service providers to integrate system tools and product solutions into the company's ecosystem.
• Collaborate with internal product development teams to build out custom solutions if we decide to build rather than buy.
• Develop total cost of ownership (TCO) for each product/tool, drive cost-benefit, return on investment, and NPV analyses to support decision making.
• Contribute to business systems product or technical knowledge assets by documenting all existing/new features, capabilities of our value-stream solutions.
• Support and deliver enterprise model product training to SMEs as needed.

REQUIRED QUALIFICATIONS:

• 10+ years of experience in designing, developing, and implementing business processes ERP solutions at manufacturing companies (Aerospace & Defense industry preferred).
• Structured Communication – our product manager must communicate across a broad range of functions and within several levels in the organization.
• Business Acumen – our product manager must have a deep understanding of Order to Cash, Logistics as well as a fundamental understanding of, Manufacturing, Operations and Finance/Accounting functions.
• Problem Solving – our product manager will formulate recommendations and strategies using fact-based analysis and proven methodologies, such as systems thinking, five whys, decision trees, etc.
• Proven track record of partnering with stakeholders while employing a high degree of collaboration and influence.
• Excellent business and technical communication skills, both written and oral, and the ability to convey messages in a persuasive manner and at the appropriate level of detail.
• Deep and broad expertise with cloud-based ERPs and CRMs (Oracle Fusion, SAP S4 Hana, NetSuite, Salesforce)
• U.S. Person status is required as this position needs to access export-controlled data.
• Ability to be in-office full time and willingness to travel up to 25-50% to visit other sites.