# Shift Lead (Key Holder)

**Company:** [Sandbox VR](https://zerogtalent.com/ai-companies/sandbox-vr)
**Location:** Woodland Hills, CA
**Work mode:** On-site
**Seniority:** Mid
**Employment type:** Part Time
**Salary:** USD 19.49–19.49/hr
**Category:** Operations
**Department:** Other
**Listed:** 2026-10-22

[View and apply on Zero G Talent](https://zerogtalent.com/ai-jobs/sandbox-vr/shift-lead-key-holder-fbf321f7-7992-4b48-9067-d28d31315219)

## What you'll do

- Open/close store, manage audits, schedules, labor spend
- Coach team, run check-ins, train new hires
- Greet guests, guide VR experience, promote offers
- Operate and troubleshoot proprietary VR equipment
- Maintain store standards, sanitize gear, prep equipment

## What you need

- 1+ yr retail/hospitality leadership experience
- Weekend availability required
- Physically able: stand, lift 40 lbs, climb stairs
- Coachable, adaptable, team-focused, reliable
- Aptitude for VR tech, troubleshooting, gear calibration

## Job description

**Who We Are:**

We’re Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive adventures—whether that’s surviving a zombie apocalypse or battling on the high seas. Since 2017, we’ve led the industry in location-based VR. Join us and help build the future of entertainment!

Interested in working at Sandbox VR? Sneak peek of our store experience [**HERE**](https://youtube.com/shorts/kYP0Xb45C6I?feature=share).

### What You Will Be Doing:

-   **Create Unforgettable Guest Moments**
-   Greet guests with energy and invite them into an exciting, welcoming environment
-   Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up
-   Proactively share offers (F&B, repeat visits, gift cards) to boost engagement

-    **Be a Tech & Experience Expert**
-   Master our proprietary tech and keep gear calibrated
-   Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests
-   Communicate with management and tech support when issues arise, clearly and quickly 

-   **Keep Things Running Smoothly**
-   Maintain a spotless, high-energy store that meets Sandbox VR standards
-   Sanitize gear thoroughly and display materials/gift cards to brand expectations
-   Prepare iPads, body trackers, and gear before and after every session 

-   **Shift Leadership & Coaching**
-   Open/close the store, manage daily audits, break schedules, and labor spend
-   Run shift check-ins, coach in real time, and train new hires
-   Ensure team performance, morale, and guest service standards remain high

### What We Are Looking For:

-   **Egoless & Coachable:** You take feedback well and pitch in wherever needed
-   **Adaptable & Proactive:** You’re resourceful, self-driven, and good with change
-   **Team-Focused:** You stay positive and celebrate group wins
-   **Reliable:** On time, in uniform, and ready to shine
-   **Physically Able:** On your feet, some lifting (up to 40 lb), occasional stairs
-   **Weekend Availability:** Required
-   **Leadership:** 1+ year in retail/hospitality leadership

### Benefits

-   Paid sick time + 401(k) match
-   Commuter benefits (transit + parking)
-   Referral bonuses + employee discounts
-   Free VR sessions + guest review bonus

Note: Evening and weekend availability may be required depending on the business’ needs.

## Other open roles at Sandbox VR

- [Retail Associate](https://zerogtalent.com/ai-jobs/sandbox-vr/retail-associate-77bd402c-7061-41ba-a352-9c8268a14795) — San Diego, CA
- [Assistant Store Manager](https://zerogtalent.com/ai-jobs/sandbox-vr/assistant-store-manager-268a1060-35be-4a00-bfdf-3d1e85c6388c) — San Ramon, CA
- [Retail Associate](https://zerogtalent.com/ai-jobs/sandbox-vr/retail-associate-3b14f87d-0c24-41e3-b86b-214972cce13b) — Fort Worth, TX
- [Retail Associate](https://zerogtalent.com/ai-jobs/sandbox-vr/retail-associate-e66105e5-1b64-416f-ac80-319cf438bb16) — San Antonio, TX
- [Assistant Store Manager](https://zerogtalent.com/ai-jobs/sandbox-vr/assistant-store-manager-7f43f766-1829-46b5-a652-ea6c86d57143) — Dublin, OH

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*Source: [Zero G Talent](https://zerogtalent.com), the job board for space, defense, AI, robotics and frontier-tech companies.*