Operations Lead

Hey, it's time for you to join us showing the world we are the company that is changing paradigms, where we revolutionize the hours, minutes and seconds!

Do you want to know why Rappi?

⭐️ WE SEE OPPORTUNITIES where others see problems

⭐️ WE SEE CLOSE where others see distance

⭐️ WE SEE ADRENALINE where others see pressure.

Join a team where we are all capable of EVERYTHING, where we all have the same opportunities, regardless of gender identity, race, religion, nationality, age, disability, training or experience.

Did you like what you have read so far? Find out how you will deliver magic together with us through your Rappi mission 🧡

Check out how it will impact our ecosystem:

As the BI Lead for Rappi Mexico’s Operations Team, you will own and manage diverse, data-driven initiatives to identify opportunities in fleet management, operational efficiency, and service quality. This is a critical vertical for Rappi – your insights and strategies will form an essential part in achieving company growth while delivering with world-class quality.

As part of Rappi, you will be responsible for:

The role’s responsibilities include:

• Efficiency analyses across regions and courier profiles

• Behavioral and performance analyses for strategy design

• Opportunity identification in service quality and fleet management

• Independent data/analysis ownership capacity

• Development and execution of cross-functional initiatives

• Presentation of results for senior management

Responsibilities:  

• Efficiency analyses across regions and courier profiles

• Independent data/analysis ownership capacity, with the capability to identify the need for, and develop, required granularities

• Behavioral and performance analyses for strategy design

• Opportunity identification in service quality and fleet management

• Effective prioritization, accompanied with quantitative data points as needed

• Development and execution of cross-functional initiatives

• Effective communication skills across seniority levels – comfortable in developing and presenting material for senior management

The ideal candidate:

• Education level: Bachelor's degree in Engineering, Economics, Finance, or other similar

• Experience: 5+ years of operations and/or management or consulting experience

• Data-driven mindset, hands-on attitude, and proactive in developing solutions

• Strong leadership and consistent ownership abilities within fast-paced environments

• Demonstrated experience interpreting and presenting data to various audiences; ability to generate value in defining quantitative findings, translated into action plans

• Project management experience engaging multidisciplinary, cross-functional teams

• English and Spanish required

• Proficiency with SQL, Python, Google Workspace, Power BI

Good and now, what are the requirements for me to be part of this neon universe?

-

Worker type:

Regular

Company:

Rappi Technology Mexico

For more information check our website https://about.rappi.com/es and check our reviews on Glassdoor https://acortar.link/Eqm07Q

we are waiting for you to build and deliver the magic together! #Rappi 🧡