International Benefits Lead

About the Team

The Global Benefits team is responsible for designing, implementing, and scaling benefits programs that promote health, financial security, and wellbeing for employees and their families worldwide. We focus on ensuring our benefits are competitive, compliant with local regulations, and aligned with OpenAI’s values and culture. We partner closely with HR, Finance, Legal, and external vendors to deliver seamless, high-quality employee experiences across diverse geographies.

About the Role

We are seeking an experienced International Benefits Manager to support the ongoing management, optimisation and governance of OpenAI's international benefits portfolio.

This role will serve as the primary owner of programme management across our existing international benefits programmes, ensuring they remain competitive, scalable and aligned with OpenAI's benefits philosophy. The individual will lead annual renewals, manage broker and vendor relationships, drive programme enhancements and provide ongoing oversight of our benefits offering across EMEA, APAC and LATAM.

The ideal candidate combines strong international benefits expertise with exceptional programme management skills and is comfortable managing multiple priorities across a complex global benefits portfolio.

In this role, you will:

• Lead annual renewals across all international benefits programmes, including medical, retirement, risk, wellbeing and other employee benefits.

• Manage relationships with brokers, consultants, insurers and other benefits vendors globally.

• Develop renewal strategies and recommendations based on benchmarking, utilisation data, employee feedback and market trends.

• Drive implementation of approved plan changes and programme enhancements resulting from renewals.

• Conduct ongoing reviews of programme competitiveness and identifying opportunities for improvement.

• Monitor vendor performance, service delivery and employee experience across all international programmes.

• Lead regular governance meetings, quarterly business reviews and strategic discussions with external partners.

• Maintain oversight of benefit contracts, funding arrangements, renewal timelines and programme documentation.

• Partner with HRBPs, Legal, Payroll, Finance and People Operations to support the effective delivery of international benefits.

• Develop recommendations for future programme enhancements and presenting findings to Benefits leadership.

You might thrive in this role if you have:

• Demonstrated experience leading complex benefits renewals and vendor management activities.

• Strong benefits program or project management experience, with the ability to manage multiple concurrent priorities and stakeholders.

• Experience working directly with brokers, consultants and insurance carriers.

• Strong analytical skills and experience using utilisation, claims and benchmarking data to inform recommendations.

• Excellent stakeholder management and communication skills.

• Experience operating in a fast-paced, high-growth environment.

• Strong organisational skills and attention to detail.

• Ability to independently drive projects and influence outcomes across multiple stakeholders.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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