# Client Success & Events Manager

**Company:** [Nowadays](https://zerogtalent.com/ai-companies/nowadays)
**Location:** San Francisco, CA, US
**Work mode:** On-site
**Employment type:** Full Time
**Salary:** USD 90K–130K/yr
**Category:** Marketing
**Department:** Operations
**Listed:** 2026-11-14

[View and apply on Zero G Talent](https://zerogtalent.com/ai-jobs/nowadays/client-success-events-manager-122840)

## Job description

### **☀️ About Nowadays**

We're building the future of in-person connection, from intimate exec offsites to conference-level company events.

Nowadays is the AI-native platform for corporate event planning. We combine a 400K+ venue database, automated RFPs, and AI-driven venue outreach with a team that runs events end to end for some of the fastest-growing companies in tech. We're YC-backed, IATA-certified, and book millions in events every year. We move fast and care a lot about the client experience.

### **👥 Who we are**

We're a sister-founded team based in San Francisco. We move fast, care deeply, and love bringing people together (whether it's a strategic offsite or a Friendsgiving in our Nowadays home).

**We believe the best teams:**

-   Take ownership
-   Keep things scrappy
-   Celebrate wins (big and small)
-   Genuinely enjoy working (+ hanging out) together

### **🎯 What this role is**

As our Client Success & Events Manager, you'll own events end to end for high-profile tech clients, from kickoff to final budget reconciliation, and turn what you learn into automation. You'll sit at the intersection of clients, ops, and our product/engineering team.

Roughly 70% running events and client relationships, 30% building for scale: spotting manual steps in our workflow and partnering with engineering to automate them. This is a hands-on role for someone who loves the craft of a great event and gets equally excited about never doing the same task twice.

### **💼 What you'll do**

**70% of your time will focus on planning and running events**

-   Deliver white-glove, end-to-end planning for high-profile tech clients: offsites, retreats, conferences, and dinners for 20 to 2,400+ attendees
-   Own pre-planning once the venue is booked: turn the client's vision into a detailed plan and drive it to a flawless event day
-   Source and manage vendors across activities, transportation, F&B, AV, branding and signage, gifting, and DMCs, using the Nowadays platform to move fast
-   Own the planning deliverables and hit every deadline: workback schedule, weekly client sync + recap, rooming list, transport manifest, run of show, comms calendar, vendor payments (as payer of record), and budget reconciliation
-   Be the trusted point of contact for client stakeholders, from executive assistants to people teams to founders
-   Lead site visits and travel onsite to make sure events go off without a hitch
-   Triage what's urgent vs. what can wait, and keep clients informed without being asked
-   Proactively see what needs to happen next and execute it, with no nudging from the client required

**The remaining 30% of your time will focus on turning manual work into automation**

-   Map how events actually get done today and find the steps that slow us down
-   Write clear requirements and tickets for product/engineering, then test what ships
-   Build playbooks, templates, and SOPs that the team can run without you
-   Use AI tools to automate repetitive work yourself: vendor follow-ups, client updates, deadline reminders
-   Bring client feedback into the product roadmap

### **🥇 What we're looking for**

-   3–6 years of corporate event planning experience, ideally at a tech company, startup, agency, or DMC
-   You've owned events end to end, including vendor management, budgets, and onsite execution
-   Client-obsessed: you're calm under pressure and willing to flex for nights and weekends when an event needs it
-   Highly organized with sharp attention to detail: you catch the wrong date in a contract before anyone else
-   Clear, warm written communication with clients, vendors, and teammates
-   Fast, reliable responsiveness: you reply to clients within hours, not days, and keep threads moving
-   Hands-on experience using AI and automation tools (Claude, Zapier, Airtable, or similar) to replace manual work with repeatable processes
-   A systems thinker who notices when something is done manually three times and wants to fix it
-   Comfortable working in an ambiguous, fast-moving startup environment

### **⭐ Strongly preferred**

-   Events/Hospitality background

### **✨ Bonus points**

-   Writing tickets in Linear or Jira, or working closely with engineers

### **🤝 How you'll operate**

A few of our values that matter most in this role:

-   **Unreasonable Hospitality:** Getting the details right is service; how you make people feel is hospitality. You go further than anyone expects to delight our customers, from the first call to the last guest's ride home.
-   **Customer's Best Friend:** You listen first and dig into what the client actually needs before reaching for a solution.
-   **Extreme Ownership:** You own your events and your clients. You don't wait to be told what to do, and when something goes wrong, you fix it.
-   **Growth Mindset:** You try new AI tools before anyone asks, and you're always looking for a better way to do the work.

### **📝 The details**

**Compensation**

$90K–$130K base + 0.2%–0.5% equity (depending on experience)

**Location**

In-person in San Francisco

**Perks**

-   Free lunch + dinner in the office
-   Quarterly team offsites and access to amazing venues
-   Monthly fitness stipend
-   Health insurance
-   12 weeks paid parental leave
-   20 days PTO
-   Direct access to the founders and real ownership from day one

**How to apply**

Apply through the form on our careers page. Tell us about an event you're proud of, and one process you'd automate if you could.

## Other open roles at Nowadays

- [Forward-Deployed Engineer](https://zerogtalent.com/ai-jobs/nowadays/forward-deployed-engineer-117421) — San Francisco, CA
- [Founding Software Engineer](https://zerogtalent.com/ai-jobs/nowadays/founding-software-engineer-87719) — San Francisco, CA, US
- [Member of Technical Staff](https://zerogtalent.com/ai-jobs/nowadays/founding-product-engineer-87949) — San Francisco, CA, US
- [Founding AI Engineer](https://zerogtalent.com/ai-jobs/nowadays/founding-ai-engineer-87950) — San Francisco, CA, US
- [Account Executive](https://zerogtalent.com/ai-jobs/nowadays/founding-account-executive-87720) — San Francisco, CA, US

---
*Source: [Zero G Talent](https://zerogtalent.com), the job board for space, defense, AI, robotics and frontier-tech companies.*
