# Solution Architect (Salesforce / ServiceNow) **Company:** [Neuron7.ai](https://zerogtalent.com/ai-companies/neuron7-ai) **Location:** Bengaluru **Work mode:** Hybrid **Employment type:** Full Time **Category:** Software **Department:** Other **Listed:** 2026-05-30 [View and apply on Zero G Talent](https://zerogtalent.com/ai-jobs/neuron7-ai/solution-architect-salesforce-servicenow-334c2ee0-2d8a-4c35-a65b-31b7f1c74fc4) ## Job description **Solution Architect** **Location:** Bengaluru (Hybrid) **About Us** Neuron7.ai is a rapidly growing **AI-first SaaS company** building category-defining service intelligence products. Backed by leading Silicon Valley investors, we empower enterprises to make accurate service decisions at scale using AI-powered resolution intelligence. Our platform transforms how global enterprises solve complex service and operational challenges by combining **Agentic AI, LLMs, enterprise workflows, and intelligent automation**. Neuron7.ai enables organizations to improve resolution speed, reduce downtime, and drive better business outcomes through AI-powered service intelligence. Learn more at **Neuron7.ai** **Why Join Us** At Neuron7.ai, you’ll work on solving some of the most complex enterprise challenges using cutting-edge AI technologies. We value innovation, ownership, collaboration, and a relentless focus on customer outcomes. **About the Team** As a **Solution Architect**, you will serve as a strategic advisor and trusted technical partner for enterprise customers. You’ll work at the intersection of **AI, enterprise architecture, customer transformation, and delivery execution**, helping customers adopt AI-powered solutions and transform how humans and autonomous agents collaborate. You will partner with executives, architects, product teams, and engineers to design scalable enterprise architectures while driving successful customer outcomes. **Role Overview** Solution Architects are strategic advisors and Neuron7.ai platform guides for our enterprise customers. They combine deep expertise in **architecture, AI systems, and enterprise integrations** with the ability to engage at executive levels and define solution vision. This role sits at the forefront of the **Agentic Enterprise**, enabling customers to rethink operations through intelligent automation and AI-driven workflows. **Primary Responsibilities** **Enterprise Architecture Leadership** - Design and architect bespoke AI-powered solutions within complex enterprise environments using Neuron7.ai products - Lead architecture discussions across customer and internal technical teams - Define scalable architectures and ensure adherence to best practices **Business Transformation Through AI** - Analyze and optimize end-to-end business processes using technology—from strategy through production deployment and adoption - Architect solutions that enable autonomous AI agents within enterprise workflows - Guide customers on leveraging emerging technologies for measurable business outcomes **Customer Advisory & Stakeholder Management** - Serve as a trusted technical advisor for strategic enterprise accounts - Engage with executives and stakeholders to shape solution vision and implementation strategies - Translate business objectives into scalable technical architectures **Delivery & Program Leadership** - Partner with project and engagement managers to drive successful implementations - Review implementation strategies, project plans, and delivery artifacts - Proactively identify risks and manage escalations **Cross-Functional Collaboration** - Collaborate with Product, Engineering, Customer Success, and Delivery teams - Contribute to internal innovation initiatives and architectural best practices - Mentor teams and share knowledge across the organization **Essential Qualifications** **Experience & Architecture Expertise** - 10+ years of experience in **Solution Architecture, Enterprise Architecture, or technical leadership roles** - Proven track record of delivering **0-to-1 capabilities** using emerging technologies - Strong experience in architecting scalable enterprise solutions and complex integrations **AI & Business Process Transformation** - Experience optimizing business processes through technology and AI - Ability to guide enterprise customers through adoption and deployment of emerging technologies - Understanding of **AI systems, autonomous agents, enterprise workflows, and scalable architectures** **Leadership & Communication** - Strong presentation, facilitation, and stakeholder management skills - Ability to influence executive stakeholders and technical teams - Experience working independently and across distributed teams **Education** - **Bachelor’s degree in Engineering (B.Tech) or equivalent experience** **Preferred Qualifications** - Experience defining and delivering enterprise applications on **Salesforce or ServiceNow platforms** - Exposure to **LLMs, Agentic AI, enterprise automation, or AI-enabled workflows** - Experience working with enterprise SaaS products and global customers **Behavioral Signals & Leadership** - **System Thinking-**You simplify complex problems and design scalable solutions with long-term impact. - **Customer Obsession-**You align technical solutions with measurable customer outcomes. - **Navigating Ambiguity-**You thrive in uncertain environments and transform ambiguous requirements into clear execution plans. - **Influence Without Authority-**You build alignment across stakeholders through technical credibility and strategic thinking. - **Ownership Mindset-**You drive architecture decisions beyond implementation—focusing on adoption, scalability, and business impact. **What We Do and Value** At Neuron7.ai, we prioritize **integrity, innovation, and customer-centricity**. Our mission is to transform service decision-making using advanced AI technologies while delivering excellence at every stage. **Company Perks & Benefits** - Competitive salary, equity, and performance bonuses - Paid time off - Comprehensive health insurance - Paid parental leave - Hybrid work environment in Bengaluru **Our Commitment to Diversity & Inclusion** Neuron7.ai is committed to fostering an inclusive workplace and providing equal opportunities regardless of race, religion, gender, disability, age, sexual orientation, or any legally protected characteristic. If you’re passionate about **architecting AI-powered enterprise transformation** and solving complex customer challenges at scale, we’d love to hear from you. ## Other open roles at Neuron7.ai - [Principal Solution Consultant (pre-Sales) | USA - Remote](https://zerogtalent.com/ai-jobs/neuron7-ai/principal-solution-consultant-pre-sales-usa-remote-1856bc90-eb13-48df-9911-5f88b84e84c0) — Remote - [Senior Frontend Engineer](https://zerogtalent.com/ai-jobs/neuron7-ai/senior-frontend-engineer-a5b7f297-c371-41a0-bdb4-a7931aec745c) — Bengaluru - [Frontend Engineer](https://zerogtalent.com/ai-jobs/neuron7-ai/frontend-engineer-1f8eb6df-042e-46ea-a687-9be7ba074028) — Bengaluru - [QA Lead / Quality Engineering Lead](https://zerogtalent.com/ai-jobs/neuron7-ai/qa-lead-quality-engineering-lead-fe2e1697-e326-410b-9a2b-9f8ad338bba5) — Bengaluru - [Frontend - Apprentice](https://zerogtalent.com/ai-jobs/neuron7-ai/frontend-apprentice-3e5b2afa-c8f0-4ad0-adea-34e7604773cc) — Bengaluru --- *Source: [Zero G Talent](https://zerogtalent.com), the job board for space, defense, AI, robotics and frontier-tech companies.*