Product Management - Apprentice
Job Description
What you’ll do:
The Product Management Apprentice will participate in a structured, one‑year apprenticeship program governed by the Apprentices Act. The apprentice will receive hands‑on, on‑the‑job training while supporting product management teams building AI‑powered enterprise products for service‑centric domains, including call centers, customer support operations, and field service environments.
This role is designed to develop early‑career product talent and serves as a potential pipeline for future internship or full‑time product roles, subject to performance and business requirements.
Key Responsibilities
- Support Product Managers with day‑to‑day execution across the product lifecycle
- Assist in documenting product requirements, user stories, workflows, and acceptance criteria
- Help analyze service‑oriented use cases such as case resolution, incident management, and field service workflows
- Participate in product discovery activities, including user research synthesis and problem framing
- Collaborate with design, engineering, data, and QA teams to support feature delivery
- Learn and apply fundamentals of building and scaling AI‑assisted, data‑driven product experiences
Required Qualifications
- Engineering or equivalent graduate (2025 or 2026 pass‑out)
- Strong analytical and structured thinking skills
- Interest in enterprise software, SaaS products, or B2B technology
- Curiosity about service operations, customer support, or field service domains
- Strong written and verbal communication skills
- Willingness to learn in a structured, on‑the‑job apprenticeship environment
Preferred Skills & Exposure
- Academic projects, coursework, or internships related to:
- Product management or business analysis
- Service management, call center platforms, or customer support systems
- Field service, operations, or workflow automation
- Foundational understanding of AI or ML concepts such as:
- Decision support systems
- Recommendations or automation
- Knowledge‑driven or expert assistance tools
- Basic familiarity with product tools (e.g., Jira, Confluence, product documentation tools) is a plus
Neuron7.ai is committed to fostering a diverse and inclusive workplace. We ensure equal employment opportunities without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital status, or any other characteristic protected by law.
If you’re excited about building innovative backend solutions and want to be part of a forward-thinking team, we’d love to hear from you!
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Job Details
- Department
- Product/Design
- Category
- Business & Finance
- Employment Type
- Internship
- Location
- Bengaluru, India
- Posted
About Neuron7.ai
Neuron7.ai is the leader in Service Resolution Intelligence. Help every team member resolve issues like a pro on day one. Learn more at neuron7.ai. Neuron7 brings together expert knowledge and data across thousands of products and issues into a Smart Resolution Hub. AI provides turn-by-turn guidance (like a navigation app) seamlessly integrated within your existing workflows. Customers resolve issues faster, the first time, with 90%+ accuracy and answers in seconds. -Expert knowledge capture -Faster resolution times -Increased call deflection -Increased first time fix -Improve CSAT -Faster onboarding Neuron7 is headquartered in San Jose, CA, partners with Microsoft, Salesforce, SAP, and ServiceNow, and is backed by Smithpoint Capital, Battery Ventures, ServiceNow Ventures, and Nexus Venture Partners.
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