# Platform Engineering Manager **Company:** [Kong](https://zerogtalent.com/ai-companies/kong) **Location:** Bangalore, India **Work mode:** On-site **Seniority:** Mid **Employment type:** Full Time **Category:** Engineering **Department:** All Cost Center **Listed:** 2026-11-11 [View and apply on Zero G Talent](https://zerogtalent.com/ai-jobs/kong/platform-engineering-manager-98f658df-36b4-4581-a757-1744605fe5ef) ## What you'll do - Own and grow Bangalore engineering team - Drive 99.99% availability across global infrastructure - Architect cloud-native systems using Kubernetes and Golang - Lead incident response and root cause analysis - Define, track, and report on SLOs and SLIs ## What you need - Lead infrastructure engineering teams in high-growth environments - Design distributed systems on AWS, Azure, or GCP - Hands-on Kubernetes and container orchestration experience - Proficiency in Golang for infrastructure automation - Observability with Prometheus, Grafana, or OpenTelemetry ## Job description **Are you ready to unlock intelligence?** If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. ### **The Mission** Kong Cloud Gateways is Kong's foundational cloud-native **SaaS** platform, powering its managed API and AI Gateway offerings. It provides a **multi-tenant** control plane, automation, and platform services that let customers securely deploy, operate, and scale dedicated gateway infrastructure with the simplicity of a fully managed cloud service. Behind that experience sits a distributed platform responsible for provisioning, fleet management, software lifecycle, zero-downtime upgrades, observability, security, and multi-region operations across globally distributed cloud infrastructure - built to a target of 99.99% availability, balancing reliability, performance, operational excellence, and infrastructure efficiency at global **SaaS** scale. As a Software Engineering Manager for Managed Gateways Infrastructure, you will own and grow Kong's Bangalore-based engineering team, taking full accountability for this **multi-tenant SaaS** platform. Kong Cloud Gateways is growing 100% YoY, and as enterprises increasingly adopt AI alongside traditional APIs, this platform becomes an increasingly important part of Kong's API and AI strategy - every improvement in automation, scalability, and operational excellence you drive accelerates new platform capabilities and lets product teams innovate faster. Beyond the technical charter, you play a key role in shaping a dynamic engineering culture - one built on urgency, ownership, and first-principles thinking - as the team scales to match the pace of the business. This is a highly technical, hands-on leadership role - you're expected to stay close to the systems, dig into hard problems alongside your team, and not hesitate to get into the trenches when it matters. ### **What You'll Do** - Own and grow Kong's Managed Gateways Infrastructure engineering team in Bangalore - scaling the team's capability, raising the technical bar, and staying hands-on in critical implementations and incidents, not just directing from a distance. - Own the reliability and scalability of a multi-tenant SaaS infrastructure platform serving customers across regions and clouds - every architectural decision has to hold up under multi-tenant load, isolation, and blast-radius considerations, not just single-tenant assumptions. - **Drive 4-9s (99.99%+)** availability across Kong's global infrastructure footprint - owning capacity, resilience, and failure-mode design across multi-region, multi-cloud deployments (AWS, Azure, GCP) so Cloud Gateways stays up for customers everywhere, at any scale. - Act as a direct technical contributor when it counts - complex incidents, architecture reviews, and high-stakes implementations that materially move the needle on Managed Gateways' growth and reliability. - Lead, mentor, and grow a high-performing engineering team building and operating Kong's **SaaS** infrastructure for Managed Gateways, in direct support of our critical enterprise customer base globally. - Architect and implement robust, scalable, and fault-tolerant cloud-native systems using technologies like Kubernetes, Golang, and major cloud providers (AWS, Azure, GCP). - Own the complete operational lifecycle end-to-end - infrastructure, reliability, on-call, incident response, and blameless post-mortems - as one integrated engineering charter, not a separate function. - Drive developer delight and operational efficiency through automation, self-service tooling, and streamlined workflows for deploying and managing API gateways, while proactively preventing technical debt and reducing operational toil. - Define, track, and report on key SLOs and SLIs, and advocate for architectural best practices that keep Managed Gateways performant and resilient as it scales. - Collaborate cross-functionally with Product, engineering, and support teams to influence roadmap decisions and ensure operational readiness for new features. ### **What You'll Bring** ### **The Toolkit:** - Proven experience leading and managing software engineering teams responsible for infrastructure and reliability in a fast-paced, high-growth environment, with a track record of staying technically hands-on rather than purely delegating. - Deep, current expertise in designing, deploying, and operating highly available distributed systems on cloud platforms (AWS, Azure, or GCP) - this role needs someone who can still open a terminal and debug production, not just review architecture diagrams. - Extensive hands-on experience with Kubernetes (k8s) and container orchestration in production environments. - Proficiency in Golang or similar modern programming languages for infrastructure automation and service development. - Strong understanding of observability principles and experience with tools such as Prometheus, Grafana, OpenTelemetry, or similar. - Demonstrated ability to manage critical incidents personally when needed, perform root cause analysis, and implement effective preventative measures. - Familiarity with API gateway technologies, service mesh, or network proxies is a significant plus. ### **The Kong DNA:** - **Ownership:** You take full responsibility for the reliability and performance of systems, driving initiatives from conception to completion. - **Urgency:** You thrive in dynamic environments, prioritizing critical issues and delivering impactful solutions with speed and precision. - **Collaboration:** You build strong relationships, foster open communication, and work effectively across global teams to achieve shared goals. ### **Bonus Points** - Experience with open-source contributions or active participation in SRE/cloud-native communities. - Certifications in cloud platforms (e.g., AWS Certified DevOps Engineer) or Kubernetes (e.g., CKA, CKAD). - Background in companies focused on developer tools, infrastructure software, or API management. #LI-PC1 **About Kong:** Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500® and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic — on any model, any cloud. For more information, visit [www.konghq.com](http://www.konghq.com). ## Other open roles at Kong - [Benefits Manager](https://zerogtalent.com/ai-jobs/kong/benefits-manager-be2966a2-3afc-407c-81e0-15fe4f189216) — Bangalore, India - [Growth Enterprise Account Executive - Austin](https://zerogtalent.com/ai-jobs/kong/growth-enterprise-account-executive-austin-e5b3f6c3-e813-491a-ba28-18e9fb7cc4ce) — Texas, United States - [Enterprise Account Executive - Minnesota](https://zerogtalent.com/ai-jobs/kong/enterprise-account-executive-minnesota-08d2d2fa-cd27-4091-8a92-15d78afb950d) — Minnesota, United States - [Enterprise Account Executive - Texas](https://zerogtalent.com/ai-jobs/kong/enterprise-account-executive-texas-7630e70e-aeca-4f33-a420-3145e99e28fd) — Texas, United States - [ADR Germany](https://zerogtalent.com/ai-jobs/kong/adr-germany-99b390ce-8d98-40fc-8c65-761bbf0f4da2) — England, United Kingdom --- *Source: [Zero G Talent](https://zerogtalent.com), the job board for space, defense, AI, robotics and frontier-tech companies.*