# Engineer, Professional Services

**Company:** [Abacus AI](https://zerogtalent.com/ai-companies/abacus-ai)
**Location:** Chennai, Tamil Nadu, India
**Work mode:** On-site
**Seniority:** Mid
**Employment type:** Full Time
**Category:** Engineering
**Department:** Professional Services Engineering-Financial Services
**Listed:** 2026-09-28

[View and apply on Zero G Talent](https://zerogtalent.com/ai-jobs/abacus-ai/engineer-professional-services-8006480003)

## What you'll do

- Handle complex technical project tasks and client troubleshooting
- Configure and troubleshoot servers and networks
- Configure and migrate cloud services
- Manage small to medium sized projects
- Provide technical advice on planning and scoping calls

## What you need

- 1-2 yrs system engineering or 5+ yrs senior deskside support
- Strong Azure cloud technical skills
- Windows Server and Microsoft product configuration
- Networking: firewalls, switches, TCP/IP protocols
- Familiarity with LLMs (Claude, CoPilot, ChatGPT)

## Job description

**Job Description** 

  

**Job Title:** **Engineer, Professional Services**

**Overview:**

We are looking for a candidate that will develop and deploy client centered solutions and enhance our service catalogue for clients based in the financial services & healthcare industries. With a keen interest in industry standards, best practices and emerging trends, the candidate will provide and deliver solutions that are tailored to our clients’ needs while also being robust, repeatable, and embraced throughout the organization.    

**Roles & responsibility:**

-   Handling complex technical project tasks, project issues and initial troubleshooting for clients.  
-   Configuration and troubleshooting of servers and networks.  
-   Configuration and migration of Cloud Services. 
-   Management of small and medium sized projects. 
-   Provide technical advice on planning and scoping calls. 
-   Help achieve department goals by hitting personal KPI targets. 
-   Documentation of internal processes and guides 

**Skills**  

-   Technical implementation and troubleshooting 
-   History troubleshooting and/or installing IT infrastructure at a senior level 
-   Configuration of Windows Servers  
-   Configuration & deployment of Microsoft products 
-   Configuration of AI and DLP preferred 
-   Networking – configure firewalls, managed switches, TCP/IP and protocols 
-   Good to have PowerBI reporting experiance.

  

**Qualifications**  

-   Strong technical skills with public cloud technologies, Azure specifically 
-   Familiarity with industry standard LLMs such as Claude, CoPilot and ChatGPT as both an internal research tool and as deployed with clients. 
-   Minimum 2+ years of experiance in Microsoft PowerBI
-   Minimum 5+ years’ experience in a system engineering& support role.
-   Certifications preferred (AI, Azure Expert, MCSE, VCP, CCP) 
-   MSP experience preferred 
-   Ability to commute in a hybrid fashion both with client and internal team 
-   Willing to work in 24/7 rotational environment.

## Other open roles at Abacus AI

- [Sr. Analyst, Enterprise Service Desk](https://zerogtalent.com/ai-jobs/abacus-ai/sr-analyst-enterprise-service-desk-8200996003) — Newark, New Jersey, United States
- [Client Technology Staging Associate](https://zerogtalent.com/ai-jobs/abacus-ai/client-technology-staging-associate-8200978003) — Orlando, Florida, United States
- [Technician, Site Services](https://zerogtalent.com/ai-jobs/abacus-ai/technician-site-services-8196399003) — Dubai, Dubai, United Arab Emirates
- [Engineer, Enterprise Service Desk](https://zerogtalent.com/ai-jobs/abacus-ai/engineer-enterprise-service-desk-8197560003) — Kent, England, United Kingdom
- [GRC Analyst](https://zerogtalent.com/ai-jobs/abacus-ai/grc-analyst-8193666003) — Chennai, Tamil Nadu, India

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*Source: [Zero G Talent](https://zerogtalent.com), the job board for space, defense, AI, robotics and frontier-tech companies.*