Job Description
Job Description:
Description
We are looking for a candidate that will develop and deploy client centered solutions and enhance our service catalogue for clients based in the financial services & healthcare industries. With a keen interest in industry standards, best practices and emerging trends, the candidate will provide and deliver solutions that are tailored to our clients’ needs while also being robust, repeatable, and embraced throughout the organization.
Responsibilities (including, but not limited to the following):
- Handling complex technical project tasks, project issues and initial troubleshooting for clients.
- A client facing role with occasional in person visits to client sites.
- Configuration and troubleshooting of servers and networks.
- Configuration and migration of Cloud Services.
- Management of small and medium sized projects.
- Provide technical advice on planning and scoping calls.
- Help achieve department goals by hitting personal KPI targets.
- Some international travel and on-call requirement.
- Some evening shifts, Working from Home.
- Documentation of internal processes and guides
Skills
- Technical implementation and troubleshooting
- History troubleshooting and/or installing IT infrastructure at a senior level
- Configuration of Windows Servers
- Configuration & deployment of Microsoft products
- Configuration of AI and DLP preferred
- Networking – configure firewalls, managed switches, TCP/IP and protocols
Qualifications
- Strong technical skills with public cloud technologies, Azure specifically
- Familiarity with industry standard LLMs such as Claude, CoPilot and ChatGPT as both an internal research tool and as deployed with clients.
- Minimum 1-2 years’ experience in a system engineering role or 5+ years senior deskside support experience.
- Certifications preferred (AI, Azure Expert, MCSE, VCP, CCP)
- MSP experience preferred
- Ability to commute in a hybrid fashion both at client sites and our office.
- Ability to travel regionally on occasional basis
The Benefits of Working for Abacus:
- Great annual leave entitlement plus bank holidays
- Gym discount
- Life insurance
- Comprehensive travel insurance for you and your family in line with scheme rules
- Confidential well-being and counselling support
- Competitive compensation
- Commission eligible
- Contributory pension scheme
- Company events
- Private Medical and Dental Insurance
- Fantastic company culture and values
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Job Details
- Category
- Business & Finance
- Employment Type
- Full Time
- Location
- London, United Kingdom
- Posted
About Abacus AI
Abacus AI is the world's best AI super assistant and general-purpose agent! Customers use Abacus AI is their AI control center from where they can create, deploy and monitor AI agents. These agents can pretty much do any task from creating documents to automating workflows and complex decisions. We are leaders in agentic research, and our state-of-the-art AI agent, Deep Agent, can create entire software systems including vibe-code SaaS apps from agentic templates. Thousands of AI native busineses have been started on our platform! With over 2 million customers and several F500 Companies, we are automating white-collar work and building the AGI control center of the future
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